Thursday, February 4, 2010

How Come They Refuse To Tell Me Prices When I Shop Around For Dentists?

Shopping around for a dentist is actually the last thing you want to do. It is okay to switch dentists, in fact, I encourage you to find a new dentist if you are not comfortable with your current one. But picking a dentist strictly on the prices they charge is the least desirable way to go about it.

Most dental care providers will not tell you over the phone what their fees are because it is not that easy. Just because they tell you what they charge for a root canal or a crown does not mean that is what they will charge you after they have done a comprehensive exam and provided a treatment plan for you. There are many things that need to occur in order to do just a crown or just a root canal. The area may need to be cleaned, maybe a deep cleaning needs to happen to remove some of the gum infection around the tooth in question. Maybe the tooth needs a surgical procedure in order to make the tooth restorable. The prognosis of the tooth may also come into play. Why pay $1200 dollars to restore the tooth today if it will more than likely break up on you in a year or two. Example: �Well Mrs. Jones, we can definitely help you get out of pain and save the tooth for you.� (Doctor)
�That is great.� (Patient)



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�We can do the work for $1450.00 dollars. We can start as early as next week. We'll give you some antibiotics and let the infection calm down. It'll be much easier for us to numb the area up.�

$1450 dollars! But your secretary told me you charged $540 dollars for a root canal?�

�Yes madam. We do charge $540 dollars for a root canal. But, it's not only the root canal that you need, the tooth also needs to be reconstructed and then a crown needs to be placed on top of the tooth to prevent it from fracturing and you losing the tooth in the near future. It would be like throwing your money away.�

�But Doctor. I thought I was only going to pay $540 dollars. I mean, your secretary said that's what it cost.�

�Yes madam, my secretary didn't lie to you. She couldn't tell you what else you needed over the phone, there is no way she could know with out a proper initial exam.�

As you can tell this conversation is only leading to a catastrophic result. The patient already came in dead set on only paying $540 dollars. To her, this number was the magic number. Even if she does agree to pay the rest of the treatment for the tooth in question, she will always feel a bit cheated. And any little thing that may not go completely as planned will be looked at as a gross failure by the practice and a disappointment once again. So, it is much more professional for a dental care specialist to provide a comprehensive exam first and then discuss the cost of treatment with a higher amount of certainty.

In conclusion, you can not tell anything about the quality of dentistry the individual in question can provide by asking them what they charge for a certain procedure. I have seen both very expensive and very inexpensive dental work that was of poor quality and vice versa. The best way to find a new dentist is by simply asking your friends and relatives about their current dental care provider. They will be more than truthful with you. If they really like their dentist they'll be very vociferous about it and even give you specific details of what has created this great Doctor-Patient relationship. I personally would rather pay a few extra dollars, if need be, for quality work. Though, it would be doubly nice if he/she was inexpensive to boot.



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